We want the VARELDO website to be usable by people with different access needs, devices and ways of interacting with content. This statement describes the approach taken in the website and how to ask for help. It is not a claim that every page or document has passed an independent accessibility certification.
Using the website
The site is designed around readable HTML content, labeled form fields, structured headings and keyboard-operable controls. Product information is available as text alongside images, and the layout adapts to different screen sizes. Important actions should remain understandable without relying on color alone.
You can use your browser’s text-size and zoom settings. If a navigation control, filter, dialog or form prevents you from continuing, please tell us which page and action caused the problem so it can be investigated.
Documents and technical information
Some project tools are provided as CSV or PDF downloads. Where available, an accompanying HTML guide explains the same planning task. File compatibility and accessibility can vary by the software or assistive technology used to open the document.
| If you need | Helpful information to send |
|---|---|
| An alternative format | The document name and the format you can use |
| Help reading a diagram | The page or file and the information you need from it |
| Help with a form | The page and the step that cannot be completed |
| A correction to a barrier | The control or content involved and the behavior observed |
Do not include private project documents or unnecessary personal information in an initial accessibility report.
Contact us for an alternative route
Email [email protected] with the subject “Website accessibility” and describe the assistance you need. For a product inquiry that you cannot submit through the form, email [email protected]. Existing-order requests can be sent to [email protected].
You may include the browser, operating system and assistive technology if you are comfortable sharing them. These details can help reproduce a problem, but you do not need to provide medical information or explain a disability to report a barrier.
Ongoing review and external services
Accessibility needs to be considered as content and features change. Reports can inform fixes to navigation, content structure, documents and forms. We do not promise a particular resolution time before understanding the issue.
Links to external platforms, including messaging and social services, may have different accessibility characteristics. If an external route is difficult to use, contact us by email and identify the information or task you need help with.